diff --git a/app/Services/Auth/StreamChatSSOService.php b/app/Services/Auth/StreamChatSSOService.php
index 37a69e51..fffd9235 100644
--- a/app/Services/Auth/StreamChatSSOService.php
+++ b/app/Services/Auth/StreamChatSSOService.php
@@ -11,6 +11,8 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  **/
+
+use App\libs\Auth\Models\IGroupSlugs;
 use App\Models\Repositories\IStreamChatSSOProfileRepository;
 use App\Models\SSO\StreamChat\StreamChatUserProfile;
 use App\Services\AbstractService;
@@ -97,11 +99,27 @@ final class StreamChatSSOService
              *  user
              *  guest
              *  admin
+             *  help-qa-user
+             *  qa-user
+             *  help-user
              */
             $role = 'user';
-            if($current_user->isSuperAdmin() || $current_user->isAdmin()){
+            $isAdmin = $current_user->isSuperAdmin() || $current_user->isAdmin();
+            $isChatQA = $current_user->belongToGroup(IGroupSlugs::ChatQAGroup);
+            $isChatHelp = $current_user->belongToGroup(IGroupSlugs::ChatHelpGroup);
+
+            if($isAdmin){
                 $role = 'admin';
             }
+            else if($isChatQA && $isChatHelp){
+                $role = 'help-qa-user';
+            }
+            else if($isChatQA){
+                $role = 'qa-user';
+            }
+            else if($isChatHelp){
+                $role = 'help-user';
+            }
             // register user on stream api
             $client->updateUser([
                 'id' => strval($current_user->getId()),
diff --git a/app/libs/Auth/Models/IGroupSlugs.php b/app/libs/Auth/Models/IGroupSlugs.php
index 35cd1f1d..2ca6a1f0 100644
--- a/app/libs/Auth/Models/IGroupSlugs.php
+++ b/app/libs/Auth/Models/IGroupSlugs.php
@@ -24,4 +24,6 @@ interface IGroupSlugs
     public const OAuth2SystemScopeAdminsGroup = 'oauth2-system-scope-admins';
     public const OpenIdServerAdminsGroup      = 'openid-server-admins';
     public const RawUsersGroup                = 'raw-users';
+    public const ChatQAGroup                  = 'chat-qa';
+    public const ChatHelpGroup                = 'chat-help';
 }
\ No newline at end of file
diff --git a/database/migrations/Version20200910212216.php b/database/migrations/Version20200910212216.php
new file mode 100644
index 00000000..0afa3f2c
--- /dev/null
+++ b/database/migrations/Version20200910212216.php
@@ -0,0 +1,57 @@
+<?php namespace Database\Migrations;
+/**
+ * Copyright 2020 OpenStack Foundation
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ * http://www.apache.org/licenses/LICENSE-2.0
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ **/
+use App\libs\Auth\Models\IGroupSlugs;
+use Auth\Group;
+use Doctrine\Migrations\AbstractMigration;
+use Doctrine\DBAL\Schema\Schema as Schema;
+use LaravelDoctrine\ORM\Facades\EntityManager;
+
+class Version20200910212216 extends AbstractMigration
+{
+    /**
+     * @param Schema $schema
+     */
+    public function up(Schema $schema)
+    {
+        $group = EntityManager::getRepository(Group::class)->findOneBy(['name' => 'chat qa']);
+        if(is_null($group)){
+            $group = new Group();
+            $group->setName('chat qa');
+            $group->setSlug(IGroupSlugs::ChatQAGroup);
+            $group->setDefault(false);
+            $group->setActive(true);
+            EntityManager::persist($group);
+            EntityManager::flush();
+        }
+
+        $group = EntityManager::getRepository(Group::class)->findOneBy(['name' => 'chat help']);
+        if(is_null($group)){
+            $group = new Group();
+            $group->setName('chat help');
+            $group->setSlug(IGroupSlugs::ChatHelpGroup);
+            $group->setDefault(false);
+            $group->setActive(true);
+            EntityManager::persist($group);
+            EntityManager::flush();
+        }
+    }
+
+    /**
+     * @param Schema $schema
+     */
+    public function down(Schema $schema)
+    {
+
+    }
+}