From 752568eece160e7865d48db77c391d839ed55898 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Aija=20Jaunt=C4=93va?= Date: Tue, 23 Mar 2021 07:33:39 -0400 Subject: [PATCH] Add known iDRAC virtual media boot issue Change-Id: I81ce6d2583e8a9d4031566888d0adffa6d0a965e --- doc/source/admin/drivers/idrac.rst | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/doc/source/admin/drivers/idrac.rst b/doc/source/admin/drivers/idrac.rst index b5d217554f..d1a1cb59f6 100644 --- a/doc/source/admin/drivers/idrac.rst +++ b/doc/source/admin/drivers/idrac.rst @@ -727,3 +727,18 @@ To resolve this issue, increase the timeout to 90 seconds by setting the retry c [agent] post_deploy_get_power_state_retries = 18 + +Unable to mount remote share with iDRAC firmware 4.40.00.00 or newer +--------------------------------------------------------------------- + +When using iDRAC firmware 4.40.00.00 or newer with virtual media boot and new +Virtual Console plug-in type eHTML5, there is an error: "Unable to mount remote +share". This is a known issue that will be fixed in future iDRAC firmware +releases. Until then can adjust settings in iDRAC to use plug-in type HTML5. In +iDRAC web UI go to Configuration -> Virtual Console and select Plug-in Type to +HTML5. + +During upgrade to 4.40.00.00 or newer iDRAC firmware eHTML5 is automatically +selected if default plug-in type has been used and never changed. Systems that +have plug-in type changed will keep selected plug-in type after iDRAC firmware +upgrade.