diff --git a/defaults/main.yml b/defaults/main.yml
index 554d3790..97960e7d 100644
--- a/defaults/main.yml
+++ b/defaults/main.yml
@@ -102,6 +102,9 @@ neutron_dns_domain: "openstacklocal."
 neutron_dhcp_config:
   log-facility: "/var/log/neutron/neutron-dnsmasq.log"
 
+# Set the neutron lbaasv2 user group, defaults from os specific vars
+neutron_lbaasv2_user_group: "{{ _neutron_lbaasv2_user_group }}"
+
 ###
 ### Tunable Overrides (Sorted alphabetically)
 ###
diff --git a/releasenotes/notes/lbaasv2-options-ae992286abfa689f.yaml b/releasenotes/notes/lbaasv2-options-ae992286abfa689f.yaml
new file mode 100644
index 00000000..824df227
--- /dev/null
+++ b/releasenotes/notes/lbaasv2-options-ae992286abfa689f.yaml
@@ -0,0 +1,5 @@
+---
+features:
+  - An option has been added allowing the user to define the `user_group`
+    LBaaSv2 uses. The new option is ``neutron_lbaasv2_user_group`` and
+    is set within the OS specific value by default.
diff --git a/templates/lbaas_agent.ini.j2 b/templates/lbaas_agent.ini.j2
index 24656297..43081c0a 100644
--- a/templates/lbaas_agent.ini.j2
+++ b/templates/lbaas_agent.ini.j2
@@ -29,7 +29,7 @@ device_driver = {{ neutron_lbaasv2_device_driver }}
 # loadbalancer_state_path = $state_path/lbaas
 
 # The user group
-user_group = nogroup
+user_group = {{ neutron_lbaasv2_user_group }}
 
 # When delete and re-add the same vip, send this many gratuitous ARPs to flush
 # the ARP cache in the Router. Set it below or equal to 0 to disable this feature.
diff --git a/vars/redhat-7.yml b/vars/redhat-7.yml
index 42885932..05977e62 100644
--- a/vars/redhat-7.yml
+++ b/vars/redhat-7.yml
@@ -30,6 +30,7 @@ neutron_distro_packages:
   - iptables
   - iputils
   - keepalived
+  - net-tools
   - radvd
   - which
 
@@ -49,3 +50,4 @@ neutron_remove_distro_packages: []
 
 neutron_lbaasv2_initscript_path: "/etc/init/neutron-lbaasv2-agent.conf"
 neutron_lbaasv2_agent_servicename: "neutron-lbaasv2-agent"
+_neutron_lbaasv2_user_group: haproxy
diff --git a/vars/suse-42.yml b/vars/suse-42.yml
index 12422338..c237caac 100644
--- a/vars/suse-42.yml
+++ b/vars/suse-42.yml
@@ -41,6 +41,7 @@ neutron_distro_packages:
   - iptables
   - iputils
   - keepalived
+  - net-tools
   - radvd
   - which
 
@@ -60,3 +61,4 @@ neutron_remove_distro_packages: []
 
 neutron_lbaasv2_initscript_path: "/etc/init/neutron-lbaasv2-agent.conf"
 neutron_lbaasv2_agent_servicename: "neutron-lbaasv2-agent"
+_neutron_lbaasv2_user_group: nogroup
diff --git a/vars/ubuntu-16.04.yml b/vars/ubuntu-16.04.yml
index b7a34910..a9fe9dc1 100644
--- a/vars/ubuntu-16.04.yml
+++ b/vars/ubuntu-16.04.yml
@@ -38,6 +38,7 @@ neutron_distro_packages:
   - ipset
   - iptables
   - iputils-arping
+  - net-tools
   - keepalived
   - radvd
 
@@ -58,3 +59,4 @@ neutron_remove_distro_packages:
 
 neutron_lbaasv2_initscript_path: "/etc/init/neutron-lbaasv2-agent.conf"
 neutron_lbaasv2_agent_servicename: "neutron-lbaasv2-agent"
+_neutron_lbaasv2_user_group: nogroup