diff --git a/doc/source/troubleshooting/index.rst b/doc/source/troubleshooting/index.rst
index 1d4e1a80ad..29d8ebc833 100644
--- a/doc/source/troubleshooting/index.rst
+++ b/doc/source/troubleshooting/index.rst
@@ -9,6 +9,7 @@ Sometimes things go wrong. These guides will help you solve many common issues w
 
    database
    persistent-storage
+   proxy
    ubuntu-hwe-kernel
 
 Getting help
diff --git a/doc/source/troubleshooting/proxy.rst b/doc/source/troubleshooting/proxy.rst
new file mode 100644
index 0000000000..e5ac31d739
--- /dev/null
+++ b/doc/source/troubleshooting/proxy.rst
@@ -0,0 +1,105 @@
+=============
+Proxy Setting
+=============
+
+This guide is to help enterprise users who wish to deploy OpenStack-Helm
+behind a corporate firewall and require a corporate proxy to reach the
+internet.
+
+Proxy Environment Variables
+===========================
+
+Ensure the following proxy environment variables are defined:
+
+.. code-block:: shell
+
+  export http_proxy="http://username:passwrd@host:port"
+  export HTTP_PROXY="http://username:passwrd@host:port"
+  export https_proxy="https://username:passwrd@host:port"
+  export HTTPS_PROXY="https://username:passwrd@host:port"
+  export no_proxy="127.0.0.1,localhost"
+  export NO_PROXY="127.0.0.1,localhost"
+
+External DNS
+============
+
+In ``tools/images/kubeadm-aio/assets/opt/playbooks/vars.yaml``, under
+``external_dns_nameservers``, add the internal DNS IP addresses.
+These entries will overwrite the ``/etc/resolv.conf`` on the system.
+If your network cannot connect to the Google DNS servers,
+``8.8.8.8`` or ``8.8.4.4``, the updates will fail as they cannot resolve
+the URLs.
+
+Ansible Playbook
+================
+
+Either globally or in the tasks with ``pip`` or ``apt``, ensure you add
+the following to the task:
+
+.. code-block:: yaml
+
+  environment:
+    http_proxy: http://username:password@host:port
+    https_proxy: https://username:password@host:port
+    no_proxy: 127.0.0.1,localhost
+
+
+Docker
+======
+
+Docker needs to be configured to use the proxy to pull down external images.
+For systemd, use a systemd drop-in directory outlined in
+https://docs.docker.com/engine/admin/systemd/#httphttps-proxy.
+
+1. Create a systemd drop-in directory for the docker service:
+
+.. code-block:: shell
+
+  $ sudo mkdir -p /etc/systemd/system/docker.service.d
+
+2. Create a file called ``http-proxy.conf`` in the director created and add
+   in the needed environment variable:
+
+.. code-block:: ini
+
+  [Service]
+  Environment="HTTP_PROXY=http://username:password@host:port"
+  Environment="HTTPS_PROXY=https://username:password@host:port"
+  Environment="NO_PROXY=127.0.0.1,localhost,docker-registry.somecorporation.com"
+
+3. Once that's completed, flush the change:
+
+.. code-block:: shell
+
+  $ systemctl daemon-reload
+
+4. Restart Docker:
+
+.. code-block:: shell
+
+  $ systemctl restart docker
+
+5. Verify the configuration has been loaded:
+
+.. code-block:: shell
+
+  $ systemctl show --property=Environment docker
+  Environment=HTTP_PROXY=http://proxy.example.com:80/
+
+Kubeadm-AIO Dockerfile
+======================
+
+In ``tools/images/kubeadm-aio/Dockerfile``, add the following to the
+Dockerfile before ``RUN`` instructions.
+
+.. code-block:: dockerfile
+
+  ENV HTTP_PROXY http://username:password@host:port
+  ENV HTTPS_PROXY http://username:password@host:port
+  ENV http_proxy http://username:password@host:port
+  ENV https_proxy http://username:password@host:port
+  ENV no_proxy 127.0.0.1,localhost,172.17.0.1
+  ENV NO_PROXY 127.0.0.1,localhost,172.17.0.1
+
+Note the IP address ``172.17.0.1`` is the advertised IP for the kubernetes
+API server.  Replace it with the appropriate IP if it is different.